Toolbar Help & Troubleshooting


Why don't I see the Reohix Toolbar on my browser?

If you have installed the Reohix Toolbar and do not see the icon, or you installed a new version of Internet Explorer and the Reohix toolbar is no longer displayed, go to View > Toolbars and click on the Reohix option. If you don't see the Reohix toolbar listed, follow the instructions below.


How can I move the Reohix Toolbar to a different location?

Note: If you are using Internet Explorer 6.0, you must unlock the toolbars before you can move them. Right click on the toolbar and deselect the Lock the Toolbars option.

You can change the location of the Reohix Toolbar on your browser by clicking and dragging the vertical separator bar to the left of the Reohix icon by placing the Reohix Toolbar in the desired location.

This functionality enables you to place two (or more) toolbars on the same line if you want to conserve space in your browser.

Please note that, as with all of Internet Explorer's toolbars, you can only move the Reohix Toolbar to locations on the top of your browser window. Toolbars can not be placed on the side or bottom of the browser window.


Why don't I see the Reohix Toolbar listed in the Internet Explorer toolbars list?

Some earlier builds of Internet Explorer 5.0 have a known problem with their toolbars. The Reohix Toolbar may be listed under the name 'Radio' (usually the second such listing).

Go to View > Toolbars and click on the second Radio option.


Does the Reohix Toolbar conflict with my browser or other add-ons?

No, the Reohix Toolbar is designed to run without affecting any other system add-ons.


I installed the new version of Internet Explorer (6.0). Why doesn't the Reohix icon appear on my browser?

In Internet Explorer, go to View > Toolbars and check that the Reohix option is selected. If not, select it.


I'm trying to uninstall the Reohix Toolbar but keep getting an error message. What should I do?

Install the Reohix Toolbar again and then uninstall it.


Do I need to pay for using the Reohix Toolbar?

No, the Reohix Toolbar is free of charge.


When will you have the Reohix Toolbar available for other platforms?

We are currently looking into the feasibility of implementing the Reohix Toolbar for other platforms. Check our web site or forum for the latest updates.


How can I contact technical support?

If you are experiencing any problems or have a question about the Reohix Toolbar that is not covered in our online help then feel free to contact us on support@reohix.com or visit our Support Center.


How do I uninstall the Reohix Toolbar?

To uninstall the Reohix Toolbar from your Firefox browser do as follows:

* Open Firefox and click on the "Tools" menu.
* Select "Extensions".
* Find Reohix in the list of installed extensions and click on it.
* Click on the "Uninstall" button.