How to Find the Right Carpet Cleaning Software for You

If you’ve been in the upholstery carpet cleaning business for years, it only means you’re still in business because customers keep coming in. It’s also likely you have expanded your operation to acquire more people for your growing customer base.

Handling and tracking employees, scheduling appointments, and filing records could become overwhelming at times. But it doesn’t have to be difficult. There are a lot of carpet cleaning software these days that could make managing your business easy as 1-2-3.

Before you decide to buy software, you have to consider several features that would make your operation as smooth and simple as possible. Think about these functions that should be included in the software.

 

Easy to Use

Choose software that is user-friendly and easy to navigate. Complicated ones could slow down your operation instead of making it efficient. Employees may have a hard time following which tabs to go to and how to create files, schedules, etc. so learn about the software before buying it.

Make sure the software has video tutorials for easy learning or tutorials on sites like YouTube.

 

Automation

One of the reasons for buying software is its ability to automate certain functions – job reminders, payment reminders, appointment confirmation and follow-ups, marketing campaigns, messages.

These are important features to ensure everything will be according to schedule, and you do not end up losing clients because somebody forgot to do their job.

 

Effective Communication

Internal communication is essential in a busy business. There should be clear communication from the management to their employees to ensure all tasks are carried out successfully. A carpet cleaning software should be able to provide flawless communication. You should be able to send notifications to every team member, and they should be able to respond promptly.

 

Integrated CRM

All business related information like client details, invoices, payment history, job history, and all other necessary details should be entered in one portal. It should be accessible to all concerned and would have a privacy setting, so others who should not see the information are kept out. After all, customer data is sensitive.

 

Data Security

Losing company is probably the worst thing that could happen in business. Data breach makes people question how secure their information is on your system, especially if they deal with you online. It should have a back up on very secure servers, not one that can easily be hacked.

 

Report Creation

Despite the fact that almost everything now can be accessed and readily available online, there will be instances when you need to print detailed reports. End-of-the-year meetings often require such information, so management could easily compare business information. You may need the paperwork as well for taxes, balancing books, etc. The software should be able to provide this feature and allow you to send data to a printer.

 

Easy Transfer of Data

If you’re moving company details onto another software, it should have a feature that allows you to transfer all company details from the previous one you’ve used. It’s too much hassle to move them manually.

Choose a Reliable Carpet Cleaning Software. Here’s How.

Running a carpet cleaning business should no longer be a complicated task with the introduction of modern technology. Everything should be at your fingertips – you should be able to manage your business anywhere, anytime.

A hassle-free business management is achievable if you have the right tools and software. It should allow you to focus on running your business, not running around chasing customers.

carpet cleaning Decatur

So what makes a reliable carpet cleaning software?

It should make you more efficient in running the day to day business operation. It could get complicated that is why carpet cleaning applications and software were designed with efficiency and convenience in mind. It gives you more time to focus on important aspects of the business.

Efficient employee and project management are essential to running a smooth business.

Sometimes, there would be instances when your employees are unable to complete a job at the estimated time. You may need to re-assign a project to another team. The software should allow to copy and paste or drag and drop all project details into a team’s folder. The information should also be easily accessible to them with due notification.

A missed or late appointment is bad for your business. When people hire you, they expect you to come on time and the scheduled date. Remember that everyone’s time is valuable so you should give them due consideration.

The software should have an efficient scheduling tool. It allows you to quickly update dates/time or reschedule appointments

  • A calendar that provides reminders is necessary. It should enable you to keep your appointments and schedules. Some even have detailed maps to track routes to areas where a project needs to be completed. It could even give your employees detailed street directions to get to the destination on time.
  • Sending client’s invoices should be possible with just a click of a button. It should not take you long to do this job. A quick invoice system allows you to get paid faster. It also provides automated payment reminders, so you get up to date with your finances.
  • After sending an invoice, the software should give your client to conduct all transactions online – check statements and pay online. There should be a secure link they could click to send payments. It should also provide several payment options.
  • Marketing is an essential business tool. Never settle for software that doesn’t have this feature. It should allow you to automatically send emails to previous clients for special offers, and other advertising messages.
  • Analyzing and evaluating where your business stands is a must. You should be able to download reports and statistics and plan business strategies.
  • A successful business often has multiple locations. The software should allow you to manage multiple locations under one account. It must not complicate things for you.
  • Many states require cleaning companies to keep track of the chemical and pesticide used on the job. The software should be able to track this information from records and compile a list that can be downloaded.

To better know what the software can do, avail of no-obligation free trials which usually lasts for 14 days. The 14-day trial should give you sufficient time to test it and decide if it’s the right one for you.

Carpet Cleaning Accounting Software That Works

Are you still stuck in traditional accounting methods – writing on ledgers or spreadsheets? It’s time to get rid of the old way now. Technological advancements have been made readily available for you. You do not need to stress yourself.

A carpet cleaning accounting software offers easy completion of all your accounting problems. Just set it up on your computer and gain access to your accounting assistant – it sorts your transactions, manages recurring transactions, tracks billings, and create your financial statements.

What are the benefits of accounting software?

  1. Easy to use

According to local carpet cleaner – atlantacarpetcleaningcare.com “Accounting software is not difficult to learn. You do not have to overload your mind to learn how it works. Forget what others say that maintaining your business account is hard work.”

When you get used to how your accounting software works, you will find out that the horror stories about accounting are not true at all. In fact, it’s simpler than you thought.

  1. It easily keeps track of income and expenses

Accounting software is not difficult to learn. You do not have to overload your mind to find out how it works.

As for expenses, these are things you pay for to carry out business operations. There are several items covered when you say expenses. It usually refers to labor or salaries, purchase of equipment like vacuum cleaners, gas to move to and from work assignments, cleaning agents, as well as advertising and marketing costs.

The important aspect is for you to balance the income and expense in the company. You cannot spend too much when you’re earning too little. You only spend what you earn, not more than that.

  1. Create accurate cleaning quotes

Fair rates are one of the factors that customers consider when choosing a carpet cleaning company. When they ask for a quote, the software could do this for you. It could also email the quote to your prospective client.

  1. It helps you track customers

Maintaining a record of all carpet cleaning projects is a must. Otherwise, you may forget to bill your clients. The accounting software should have this feature. It saves you the hassle of going through tons of paperwork when you need to find job orders for invoicing. The software also allows you to easily add more customer profiles that you can keep for future advertising or marketing campaigns.

  1. Convenient payment system

Aside from creating and sending invoices, the software offers links to protected payment gateways so your clients can pay online. It can all be done with just a few clicks of the mouse.

  1. It tracks your employees and projects

Sometimes it’s difficult to keep track of who’s doing what. The software made this easy for you by letting you enter project details, employees assigned, and tools and equipment needed in cleaning. It makes adding employee names and designation convenient, and moves them to different projects, if necessary. It allows for ease to enter the type of service required by the client – example is hot water extraction, how much it cost, etc.

Management Software for Carpet Cleaning Companies – The Basics

Carpet cleaning companies may seem like a small business. However, even small business will benefit from a fine working management software and operating system. This system will keep the business running smoothly and optimally, helping its staff to focus on the main core of their job, and that is to maintain their clients satisfied and delighted all the time.

The basic management software for Carpet Cleaning Companies consists of:

Schedule Management – Do away with the traditional board and paper planner. Manage the schedule online and even send reminders. You can also check on the status of work.

Invoice – Send your invoice quickly to your clients. No need for extra paperwork when you can even do follow-ups using the software. Your customers can even enjoy paying for your services online. That’s paperless and cashless transaction in one.

Customer Database – You can build your customer information and work history in software to keep track of your services.

Financial Tracking – You can now easily access your financial reports to arrive at important business decisions.

These are just some of the useful features that you can enjoy when you have a management software for your Carpet Cleaning business. As you can see, there is still a better way to do things.